COVID-19 UPDATE

Restrictions easing from 11:59pm 22 November 2020 

Funerals, including wakes:

No limits to gathering numbers for Funeral Services and Wakes with density quotient of 1 per 2 sqm indoors or outdoors.

Funerals at private residences: private gathering limit applies.

Persons necessary to conduct the funeral (such as a Faith Leader, Celebrant, Funeral Staff, Musicians) excluded from any limit.

Under Victoria State requirements, You must carry a mask. Wearing of masks is required were social distancing cannot be maintained, if you are not from the same family/residence, or you feel unsafe.
For any speeches, removal of the mask is suggested.

Our Funeral Service

This affects our Funeral Home Chapel, all Cemetery Chapels at GMCT and SMCT and Churches across Melbourne and Regional Victoria.

Our Funeral Home Chapel, is available for services subject to the 4 square metre in area / 1.5 metre rule , for Social Distancing.

We do offer Live Streaming.

Looking after and Caring for our Clients, Families and Staff.

Tribute Funeral Services is available to assist families following the death of a family member or friend, at this unprecedented time in Australia’s history.

Tribute Funeral Services is following the guidelines and directives of the Federal and Victorian State Government Health Authorities, while being aware of the emotional toll that organizing and coping with a Funeral Service at this time.

We trust that these measures will reduce the likelihood of spreading the COVID-19 virus, and still allow us to provide the best possible Service to our families that Tribute Funeral Services is renowned for within the Victorian Community and Funeral Industry, and the Independent Funeral Director of choice for Melbourne Families.

We have initiated the following processes to protect our families and friends, as well as our staff.

Meetings and Appointments

We are available to meet with family members to discuss and arrange Funeral Services, in our office, and request a limit of two (2) family members, in line with Australian Government recommendations, we will endeavor to maintain the 1.5 meter social separation spacing during the meeting, or we can arrange a phone call, if our families deem it necessary to limit face to face meetings.

Cleaning and Hygiene

We have provided staff with the necessary hygiene equipment to ensure we are doing our best to safeguard against the rapid spread of COVID-19.

Our Chapel, Reception, Meeting rooms and associated amenities at Ravenhall (Deer Park/Caroline Springs area) will be cleaned between each service and meeting or other associated event.

Funeral Service Attendance and Participation

Traditionally Funeral Services see between 30 and 70 Family and Friends attend to pay their respects and to say their goodbyes, however in these extraordinary times, we are advising our families that we need to limit those attending a Funeral Services to Immediate Family Only, not only for the safety of our families, but also our Staff, Celebrants and Clergy.

Due to the new social distancing requirements dictated by the Federal and State Governments for gathering of the general public for events while indoors or outdoors

For Services held in our Tribute Funeral Services Chapel, we are now offering Video Streaming for those who cannot attend the service in person, due to the Social Spacing Laws, travel restrictions, or personal safety, and the service can be viewed on a PC, Tablet/iPad or Smartphone.

What you need to know

  • To help slow the spread of coronavirus (COVID-19), stay safe by regularly washing your hands, keeping at least 1.5 metres from other people, and staying home if you feel unwell.
  • If you have symptoms of coronavirus (COVID-19) get tested.

Cemetery Trusts and Tracing Requirements

Cemetery Trust seating at the graveside will continue to NOT be supplied due the social distancing requirements and the type of adjoining seating usually provided.

As a part of easing restrictions, a requirement when holding funerals to aid any future contact tracing is that a record of the contact details of all persons attending a funeral/memorial gathering are to be recorded.

The advice from DHHS in regards to the taking and keeping of attendee contact details are as follows:

Restrictions – weddings and funerals

(a) must not host a wedding or funeral, unless that wedding or funeral complies with the requirements and

(b) must request that each person who attends the wedding or funeral provide:

(i)            their first name; and
(ii)           a contact phone number; and,

if provided by the person, must keep a record of those details, and the date and time at which the person attended the facility.

For those required to keep records, how long do records need to be kept?

Keep for a 28 full days. This is two full incubation periods and makes it likely that records will be available should an investigation look back into who was potentially exposed, but would not be unduly onerous / invade privacy by keeping records for any longer than absolutely necessary to meet the purpose of the requirement.

Should the records be destroyed after a certain period?

Destroy after 28 full days from the date of the service provided to the individual. I.e. destroy after the required keeping period. This only applies to services where Records are not normally kept, i.e. this is special record-keeping introduced only by the Directions. No health records should be destroyed for example, that have their own normal statutory etc. periods for required retention.

What if the person doesn’t want to give their details?

Explain the purpose (to aid any future required contact tracing) in order to protect the health of the individual receiving the service. But not compulsory – the person must not be denied the service if they decline to provide their details after a clear explanation as to the rationale and purpose. It is not a matter that should cause a hairdresser (for example) to overly police the collection of private data, or cause an excuse to deny services (which might be denied on other grounds e.g. stigma or prejudice for example).

It is the responsibility of the Funeral Director to gather, record and store this information.

Fawkner Memorial Park
Cordell Chapel – 74 people
Joyce Chapel – 74 people
Crick Chapel – 75 people
Catering – Fawkner Tea rooms – 41 People

Northern Memorial Park
Catering – Eden room – 54 people
Catering – Tanderra room – 80 people
Catering - Eden & Tanderra Combined - 134 people

Lilydale Memorial Park
Federation Chapel – 107 people
Catering – Candlebark Function room – 108 people

Altona Memorial Park
Chapel of Repose – 72 people
Chapel of Peace – 72 people  
Catering – Commemoration Centre – 72 people

Preston Cemetery
Chapel (Functions Only) - 45 people

SPRINGVALE BOTANICAL CEMETERY CHAPELS
Boyd – 102 people
Atrium – 61 people
Renowden – 87 people
Wilson – 51 people
Blair – 59 people
Witness Cremation Room at Springvale – 6 people
Function Room – (Rooms can be Combined)
Cedar, Birch, Oak, Redwood 30 People
Botanical 37 People, Eucalypt 28 People, Bamboo 34 People.
Elm Marquee & Jarrah Marquee 150 people each.
CCW Retreat 66 people

BUNURONG MEMORIAL PARK REFLECTION SPACES
Stratus – 166 People
Cumulus – 82 people
Cirrus – 85 people
Cumulus & Stratus combined 309 people
The Sanctuary – 69 people
Witness Cremation Room at Bunurong – 3 people
Function Room 35 People
(Rooms can be Combined)
Olley Marquee 150 people

Independent Funeral Directors

Video Streaming Service now available for all services held at Tribute FuneralServices Chapel and off-site an any other venue across Melbourne